Open Data public site won't open

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02-09-2017 12:34 PM
TomCasady
New Contributor II

I have a PUBLIC open data site that will not open. If I mark it PRIVATE on the Manage Sites page in our organization, it opens fine. This has just started happening in the last day. All the sites in our organization behave the same way: select PUBLIC, they won't open; go back to PRIVATE they will. 

20 Replies
AaronBaumgarden
New Contributor III

Ok, I see.  The problem is that on our legacy site, the URL that displays on the main screen in Site Manager is the full URL that I get when I open the Site Configuration and look under Domains.  In the new 2.1 version of the site it is not showing the full URL (which is jocogov-AIMS.opendata.arcgis.com and does seem to work).  That is why when I click on the link in the screenshot above it does not launch our site like it used to.  That is what is causing my confusion.  Is that a setting I can change?

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DanielFenton1
Occasional Contributor III

Aha, sorry that change caused confusion. I think you need to go ahead and delete the custom domain for that site as it is not properly configured.

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DanielFenton1
Occasional Contributor III

Tom, we're going to look into your specific issue right away. Can you please post your site url?

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TomCasady
New Contributor II

  Lincoln Open Data and Performance Management (http://data2-lincolnne.opendata.arcgis.com)

Thanks, Daniel. Governance Committee meeting upcoming, and I'm out of business. I cannot get any of our open data sites to open at all, whether public or not. Yesterday, I could open sites as long as they were not public. Not today.

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DanielFenton1
Occasional Contributor III

Thank you for sharing the link. We are looking into this now. Are there any other sites that do not work for you?

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TomCasady
New Contributor II

Daniel, none of the open data sites we've built will open. Here are the others. I started one from scratch last night (the last one in this list), and that didn't help. They will all open fine in Site Editor, and the code all looks good, but the pages themselves do not open when you try to view the sites. 

City of Lincoln - Performance Indicators (http://databeta2-lincolnne.opendata.arcgis.com)

City of Lincoln\Lancaster County, NE Maps & Apps BETA Site (http://data-lincolnne.opendata.arcgis.co...

Public Open Data (http://beta-lincolnne.opendata.arcgis.com)

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DanielFenton1
Occasional Contributor III

Tom,

We have a fix for the first site that you shared. We’ll be rolling it out to production today. I’ll let you know as soon as that happens. I’ll have our team take a look at the other sites and verify that they will be working as well.

DanielFenton1
Occasional Contributor III

Tom, the patch was deployed and I've tested all the links to your sites successfully. We're very sorry about the bug.

MatthewMayfield
New Contributor II

Hi. I'm having the same problem- my open data site works fine when shared with the org but the page doesn't load when shared publicly. Others that we have created are working when shared publicly. Can anyone advise? Thanks!

http://mapping-trout.opendata.arcgis.com/

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by Anonymous User
Not applicable

Hi Matt,

Can you set the site back to public and send me an email with additional access? My email address is ghudgins@esri.com

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