File Geodatabase downloading with .gdb extension

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03-18-2019 09:25 AM
CortDaniel1
New Contributor III

File geodatabases are downloading from our ArcGIS Hub website with .gdb file extension instead of the .zip extension.  The downloaded files are zip files.  Replacing the .gdb extension with .zip allows the FGDB to be extracted.   Is anyone else experiencing this problem?  Daniel Fenton‌ can you look into this?

Our website is https://gisdata-piercecowa.opendata.arcgis.com/.  

Thanks!

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16 Replies
RobertBorchert
Frequent Contributor III

You should not change the extension of the filegeodatabase to .zip.  

Rather you should use a zip utility like Winzip or PKUNZIP to zip it up. 

Windows thinks the database is a folder

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CortDaniel1
New Contributor III

We are hosting our data on ArcGIS HUB/Open Data. The problem was introduced in the past two weeks.  File Geodatabases were downloading as .zip files.  FDGBs are now downloaded as .gdb files, and not recognized by ArcMap or ArcCatalog.  ESRI controls the download file extension type.  Try downloading one of our FGDBs, and you will see the problem.

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DanielFenton1
Occasional Contributor III

We're on it. Should have a fix out tomorrow. We apologize for the regression.

Daniel Fenton

CortDaniel1
New Contributor III

Thanks Daniel!

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CortDaniel1
New Contributor III

Daniel,

File geodatabases are downing with the correct zip extensions, but we are experiencing problems with the FDGB downloads. 

 

Some FGDBs never download.  Their download status does not change from Gathering Data.   We have seen this for recently updated data, and data not updated for years.  Examples are:

 

Permits (updated 3/20/2019 😞 http://gisdata-piercecowa.opendata.arcgis.com/datasets/4e7d077f18e845a0b9525847ec7db403_0

2010 Census Tracts (2015)  http://gisdata-piercecowa.opendata.arcgis.com/datasets/1502ded791fe408d8bc031ac9f63a361_0

 

Some FGDBs are downloading fine.  But their feature counts indicate that the data is an old version.  Corresponding shapefiles’ feature counts are correct.  An example is Address Points (updated 3/21/2019).

 

Address Points: https://gisdata-piercecowa.opendata.arcgis.com/datasets/f47f07cb865244fd805760d7542678b6_0

2010 Census Tracks: http://gisdata-piercecowa.opendata.arcgis.com/datasets/1502ded791fe408d8bc031ac9f63a361_0

 

FGDB download links have disappeared.  We saw this with data added this afternoon.  It is our Puget Sound generalized data. 

 

http://gisdata-piercecowa.opendata.arcgis.com/datasets/b41ee50f393942fa8d757221d609e2b6_0

 

 

Can you verify this problem and fix it?

 

Thanks!

Cort

DanielFenton1
Occasional Contributor III

Cort,

We are working through some issues along with the ArcGIS Online team with generating new file geodatabases. Existing downloads should be working fine as you mentioned. Downloads that have not been generated should be working again tomorrow morning. Sorry for the delay and lack of proactive communication.

Daniel Fenton

DanielFenton1
Occasional Contributor III

This issue has now been resolved. Let us know if you see any further issues.

Daniel Fenton

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CortDaniel1
New Contributor III

Daniel,   

We see additional issues.  When we update hosted feature layers only the shapefile download shows the updates.  The FGDB downloads continue to download the old data.  

For example, our zip code data was updated on April 1st, and the FGDB still shows the old data on April 4th. 

Zip Code Data;  http://gisdata-piercecowa.opendata.arcgis.com/datasets/zip-codes

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RichGwozdz
New Contributor III

Hi Cort - 

The outdated FGDB download issue is now resolved.  Thanks very much for noting this on GeoNet.  Please reach out if you experience further issues.

Rich Gwozdz