Cannot download data from open data page download button

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01-14-2021 01:09 PM
NFlourish
Occasional Contributor

We have a dataset setup for a client on their hub. We've found that we cannot use the download buttons to download the dataset. I have tried multiple times to "recreate the download files" but so far nothing has worked. Can a Hub team member maybe check out the layer and see if they can understand the problem?

 

https://data.permianmap.org/datasets/2b0995b686844af89df66e39a1f1378c_0

 

 

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3 Replies
GrahamHudgins
Esri Regular Contributor

we're on it! thanks for reaching out. 

NFlourish
Occasional Contributor

@GrahamHudgins any idea why this happens? Is the only solution for you to do something on the backend?

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GrahamHudgins
Esri Regular Contributor

we look into the answer to that question with each fault. We're still investigating this one but will post back once we have the summary