Today we are releasing a key update to privacy consent configuration for all ArcGIS Hub sites, functionality offered in this update include:
This update is a critical step forward in enabling increased regulatory compliance for our customers and their audiences. Customers will notice changes to their site's privacy consent notice immediately (if configured to display) and can access the expanded configuration options from their site's settings in the layout editor.
As referenced above, privacy consent notices now have two display options. In this section, we'll touch on both options and what you should consider before updating your configuration. All display configurations share a secondary state where visitors can review configured tracking categories, including a general description of those categories and the ability to toggle them on/off non-necessary individually. This secondary state can be reached by selecting "Review settings" on the privacy consent notice.
By default all notices are non-interruptive to the visitor, meaning they will be displayed in the lower right corner of the screen and not prevent the visitor from interacting with the site. This is how our existing consent notices function today, the only change you'll observe is the increased in size and more explicit options available to visitors in the notice. We've also retired "Black & White" theme mode for notices due to limited usage.
Please note that all tracking mechanisms will be immediately loaded upon the visitor's session start. If you want visitors to provide affirmative/negative consent to tracking upon arrival, then you should enable the "Require consent" option.
Site managers can optionally configure privacy consent notices to be interruptive to a visitor's session. When enabled the notice will block interaction with the site entirely, requiring visitors to accept none, some, or all tracking configured before usage of the site is enabled.
As noted above, no tracking mechanism will be loaded onto the browser or within the application until the visitor explicitly accepts that mechanism's category. Additionally, a visitor can revoke their consent at any time resulting in a refresh of the page and a purge of all enabled tracking mechanisms from the browser.
You have likely observed categorizations of "Strictly necessary", "Performance", "Functional", and/or "Targeting" in your browsing of different web applications. These categories represent different bundles of tracking mechanisms which operate similarly; as an example, "Targeting" mechanisms may gather demographic detail during a user's session to form a profile for future marketing needs.
ArcGIS Hub enables customers to enable/disable our out-of-the-box anonymous usage analytics and configure third-party tools such as Google Analytics, SiteImprove, and Adobe Analytics. We have no way of confirming what settings are enabled in these third-party providers, including whether they have targeting-like functionality enabled. For this reason, ArcGIS Hub will display up to 3 categories:
These categories will display automatically in the "Review settings" state of the privacy consent notice depending on the site's configuration. Customers cannot override their availability or display by design.
In the future, we plan to introduce "Functional" as another category which will enable new workflows such as your browse history being accessible for quick navigation. If you have ideas for enhancements, then please add them to the Ideas board or submit them as an ENH require through Esri Support Services. Thank you!
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