Synchronized GeoFences not updating correctly

[MarkCollins]

I'm trying to add a synchronized geofence for a feature service that currently only has two items. In the geofences section of the manager its only showing one of the fences. Any idea why its not reading in all my fences? (Both items have similar data and geometry, but different data in the geofence Name field. The geometry is not overlapping.) I found this error in the GEP log:

Unclassified error updating the geofences from server arcgis in service CameraPresets. java.lang.NullPointerException at com.esri.ges.processor.geotagger.GeoTagger.update(GeoTagger.java:352)[266:com.esri.ges.framework.processor.geotagger-processor:10.2.0] at java.util.Observable.notifyObservers(Observable.java:159)[:1.7.0_17] at com.esri.ges.manager.aoi.internal.AoiManagerImpl.notifyObservers(AoiManagerImpl.java:240)[299:com.esri.ges.manager.internal-aoimanager:10.2.0] at com.esri.ges.manager.aoi.internal.AoiManagerImpl.notifyObservers(AoiManagerImpl.java:471)[299:com.esri.ges.manager.internal-aoimanager:10.2.0] at com.esri.ges.manager.aoi.internal.AoiManagerImpl.updateAoi(AoiManagerImpl.java:194)[299:com.esri.ges.manager.internal-aoimanager:10.2.0] at com.esri.ges.manager.aoi.internal.AoiManagerImpl.addOrUpdateGeofences(AoiManagerImpl.java:462)[299:com.esri.ges.manager.internal-aoimanager:10.2.0] at com.esri.ges.manager.aoi.internal.AoiManagerImpl.registerGeofences(AoiManagerImpl.java:441)[299:com.esri.ges.manager.internal-aoimanager:10.2.0] at com.esri.ges.manager.aoi.internal.AoiManagerImpl.run(AoiManagerImpl.java:340)[299:com.esri.ges.manager.internal-aoimanager:10.2.0] at java.lang.Thread.run(Thread.java:722)[:1.7.0_17]

Another question: When creating synchronized geofences is it better to point it at the MapServer or FeatureServer endpoint?

My ultimate goal is to have a user editable feature service of geofences which are used by GEP via syncing.

Thanks,
Mark

[MarkCollins]

Vlad,

I've tried your steps and now my geofences seem to be syncing correctly but after cleaning out the suggested files my available inputs list is blank. (See screenshot). I have a feeling that this might be related to the fact this server has been upgrade to 10.2 from the GEP beta. I'm going to just try and get a clean install of 10.2.1 up in the next couple days to remedy this permanently. I really appreciated all the help. I will just start a new thread if this issue pops up on my new install.

-Mark