Mobile Project Center 10.0 does not see my ArcGIS Services

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03-15-2011 12:17 PM
ReganSarwas
New Contributor
We have a typical installation of ArcGIS Server 10 on our intranet.  I can access our published map services just fine from a browser or ArcMap/Catalog.  In Catalog, the connection is http://myserver/arcgis/services.

My problem is that the Mobile Project Center cannot see any of the map services. The example connection string given in MPC is servername.domain.com/ArcGIS

I've tried
myserver/arcgis
myserver/arcgis/services
http://myserver/arcgis
http://myserver/arcgis/services

as well as replacing myserver with myserver.mydomain, all without success.  No error is returned just a blank spot where the services should be listed.

Any suggestions will be greatly appreciated.
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5 Replies
RayVernagus
New Contributor II
Any services that you want to access in the Mobile Project Center must have Mobile Data Access enabled in the service capabilities. Is this the case?
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ReganSarwas
New Contributor
No, Mobile Data Access is not enabled on these services.  I tried to enable it, but I get an error (SOC creation failed.  The service starts fine without Mobile Data Access enabled).  The map services that I want are imagery based, and I want to use them only for the basemap layers.  I thought Mobile Data Access was for the operational layers.  Does it also need to be enabled on background (basemap) layers?

Edit:
I'm able to enable Mobile Data Access on a vector based map service, and then that service appears as an operational layer in Mobile Project Center (using any and all of the name schemes listed above).  This service does not appear under "Add BaseMap Layer -> ArcGIS Server Map Service".

Is there something special I need to do to my map services to get them to be recognized by MPC as a valid base map service?
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RayVernagus
New Contributor II
I might be wrong but my hunch is that only tiled map services can serve as Base Map Layers.

Here is a helpful post that outlines some of the things that must be true in order to enable Mobile Data Access on a service: http://forums.esri.com/thread.asp?c=206&f=2274&t=262697&mc=10#807956
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ReganSarwas
New Contributor
Yup.  Mobile Project Center only recognizes Tiled Map Services.
I can't imagine why they limited the client this way. I though caching was only a server side optimization which didn't change the clients view of the service.

ESRI - It would be nice if you mentioned this in Adding ArcGIS Server map services.
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RussellRoberts1
Esri Frequent Contributor
Did you specify your extent in ArcMap for the imagery you wish to use when trying to publish the map with mobile access? that could be causing the fail issue on the publishing side if the extent was not specified.
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