Unable to sign in with a different AGOL account to ArcGIS for Teams

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1
01-12-2023 08:54 AM
Neha
by
New Contributor II

Hi Team,

I logged in to ArcGIS for Maps with my AGOL account. When wanting to try to log in with a different AGOL account, I signed out of ArcGIS (under options  -> Sign out of ArcGIS). Upon trying to sign in to ArcGIS again, it automatically picked my credentials and did not give me the chance to enter a different one. I had to sign out of the teams and open the application again to get the window where I could enter the credentials.

However, it is not the case with ArcGIS Enterprise.

Is it a known issue?

 

1 Reply
HollyAusseil
New Contributor

I had the same issue. What I did to fix it was clear the cache of Teams, and I was able to enter my login. 

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