New features are not available, and the navigation buttons are empty boxes in ArcGIS SharePoint

[Holly_Dalton]

I am using ArcGIS for SharePoint and created my first web part. I noticed that my layout does not look quite right. Many of the buttons are blank squares and I don't seem to have the newer capabilities I have read about (like 'Add Document Urls'). Does anyone have insight into this? Is it because of my organization's version?

[RaajRaaj]

@Holly_Dalton --

Hello,

Thanks for reaching out to us on Esri Community. 

From what I can see from the screenshots, I believe you have a very old version of the app which we currently do not support. But let me share some links that can help you install the latest version of the app.

Please request your organization's Microsoft 365 administrator to remove the current version of the app from the SharePoint global tenant app catalog. After the existing app is removed, please install the latest version of the app from Microsoft app store:

https://appsource.microsoft.com/en-us/product/office/wa200003118?tab=overview

Here's a video blog explaining how to install the latest version of the app in your SharePoint tenant's global app catalog:

https://community.esri.com/t5/video/gallerypage/video-id/6324886722112

Please let me know if you have any questions or if you run into any issues while installing the latest version of the app. 

Have a wonderful day!

Thanks & Regards,

Raaj