Any update on this? Im doing a Corporate presentation on Maps for Office for our city staff and it just keeps crashing out on me? Same situation 64 bit Win7 and 32bit Office2010. Fresh install of 2.1.1
Powerpoint allows me to sign in, but after re-install Excel still crashes, all options under the esri tab remain greyed out with no option to sign in.
Hi Shaun -
Have you previously used Maps for Office, or is this the first time you've tried to install it on that particular computer?
I ask because we have identified some problems regarding upgrades. In particular, previously saved custom location types were causing errors in the upgrade for some users. This issue has been fixed and will be included in version 2.1.2 which we will be releasing in the coming weeks.
I'm not familiar with issues related to first-time installs. You may want to contact support to work through those issues if this is indeed a brand new installation.