Data from View does not appear on ESRI map in Dynamics CRM 2015 with Internet Explorer 11

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06-17-2015 01:28 PM
DanielMaxwell1
New Contributor

Chrome works fine to display data but not Internet Explorer 11.

The only way I can see a map of push pins from a table in Dynamics CRM 2015 (has latitude and longitude fields) is to use Chrome but not Internet Explorer 11.

When I create a new map in the ESRI maps area in Dynamics CRM, I add data and choose the proper Latitude and Longitude fields (named Latitude and Longitude), but the data on the sidebar shows 0 of 0 and no data has been imported. See screen clipping attached.

It seems like something is being blocked.

It works fine in Chrome.

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3 Replies
DanielLee2
Esri Contributor

Hi Daniel,

The current release of Esri Maps for Dynamics only supports the following browsers:

-Internet Explorer 9, 10

-Chrome

-Firefox

-Safari (Mac)

You can find more detailed information on our documentation site: System requirements—Esri Maps for Dynamics CRM | ArcGIS

DanielMaxwell1
New Contributor

Well, does this mean to use the ESRI solution in Dynamics CRM our users will need to DOWNGRADE Internet Explorer to version 10?

Is there a plan to make this work with version 11 or is this reported to be a "Microsoft" issue and compatibility will not happen until Microsoft does something?

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DanielLee2
Esri Contributor

Daniel,

We are looking into the issue of providing support for IE11. We don't have an specific plans yet but it is something we are looking into.

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