Hi,
We are seeing users get signed out during the day in ArcGIS Field Maps.
I believe it's too frequent to be tied to the 5 releases over the past two weeks, but are users still expected to have to sign back in after the mobile app updates?
It seems to occur if the phone screen locks.
ArcGIS Online, on iOS and Android, Tasks enabled. Logs look like this:
Tue Oct 14 14:12:35 GMT+10:00 2025 [PORTAL] URL: https://arcgis.com Mode: AGOL Version: 2025.2.0
Tue Oct 14 14:12:34 GMT+10:00 2025 [AUTHENTICATION] Adding Handler: Sign in required Challenge Handler
Tue Oct 14 14:12:34 GMT+10:00 2025 [LOCATION SHARING] No tracks layer URL
Tue Oct 14 14:12:31 GMT+10:00 2025 [APP LIFECYCLE] Main Activity received new intent
Tue Oct 14 14:11:37 GMT+10:00 2025 [AUTHENTICATION] OAuthConfigurations contains match for https://arcgis.com/sharing/rest/portals/self
Tue Oct 14 14:11:37 GMT+10:00 2025 [AUTHENTICATION] Enterprise portal failed version check: java.lang.IllegalArgumentException: Expected URL scheme 'http' or 'https' but no scheme was found for /shari...
Tue Oct 14 14:11:37 GMT+10:00 2025 [AUTHENTICATION] Received ArcGIS Challenge: https://arcgis.com/sharing/rest/portals/self
Tue Oct 14 14:11:35 GMT+10:00 2025 [AUTHENTICATION] Removing Handler: Cancel Auth Handler: Block All Challenges
Tue Oct 14 14:11:35 GMT+10:00 2025 [AUTHENTICATION] OAuthConfig -- redirectingTo: arcgis-fieldmaps://auth tokenExpiration: -1 tokenExchange: 1440
Tue Oct 14 14:11:35 GMT+10:00 2025 [AUTHENTICATION] Clearing OAuthConfigurations
Tue Oct 14 12:53:33 GMT+10:00 2025 [AUTHENTICATION] User signed out
Tue Oct 14 12:53:33 GMT+10:00 2025 [AUTHENTICATION] Removing Handler: Sign in required Challenge Handler
Tue Oct 14 12:53:33 GMT+10:00 2025 [AUTHENTICATION] Adding Handler: Cancel Auth Handler: Block All Challenges
Tue Oct 14 12:50:15 GMT+10:00 2025 [PORTAL] URL: https://arcgis.com Mode: AGOL Version: 2025.2.0
Tue Oct 14 12:50:15 GMT+10:00 2025 [AUTHENTICATION] Handler: Sign in required Challenge Handler already in chain
Tue Oct 14 12:50:15 GMT+10:00 2025 [LOCATION SHARING] No tracks layer URL
Tue Oct 14 12:50:11 GMT+10:00 2025 [APP LIFECYCLE] Main Activity received new intent
Tue Oct 14 12:49:54 GMT+10:00 2025 [AUTHENTICATION] OAuthConfigurations contains match for https://arcgis.com/sharing/rest/portals/self
Tue Oct 14 12:49:54 GMT+10:00 2025 [AUTHENTICATION] Enterprise portal failed version check: java.lang.IllegalArgumentException: Expected URL scheme 'http' or 'https' but no scheme was found for /shari...
Tue Oct 14 12:49:54 GMT+10:00 2025 [AUTHENTICATION] Received ArcGIS Challenge: https://arcgis.com/sharing/rest/portals/self
Tue Oct 14 12:49:51 GMT+10:00 2025 [AUTHENTICATION] Removing Handler: Cancel Auth Handler: Block All Challenges
Tue Oct 14 12:49:51 GMT+10:00 2025 [AUTHENTICATION] OAuthConfig -- redirectingTo: arcgis-fieldmaps://auth tokenExpiration: -1 tokenExchange: 1440
Tue Oct 14 12:49:51 GMT+10:00 2025 [AUTHENTICATION] Clearing OAuthConfigurations
Tue Oct 14 12:49:48 GMT+10:00 2025 [AUTHENTICATION] Adding Handler: Cancel Auth Handler: Block All Challenges
Tue Oct 14 12:49:48 GMT+10:00 2025 [DEVICE] Build.VERSION.SDK_INT 30
Tue Oct 14 12:49:48 GMT+10:00 2025 [DEVICE] Build.VERSION.RELEASE 11
Tue Oct 14 12:49:48 GMT+10:00 2025 [DEVICE] App Version: 25.2.2 (build 2488)
Tue Oct 14 12:49:48 GMT+10:00 2025 [AUTHENTICATION] Adding Handler: Sign in required Challenge Handler
Tue Oct 14 12:49:48 GMT+10:00 2025 [DEVICE] Build.MANUFACTURER samsung
Tue Oct 14 12:49:48 GMT+10:00 2025 [DEVICE] Build.MODEL SM-T545
Tue Oct 14 12:49:48 GMT+10:00 2025 [AUTHENTICATION] MDM preferredAuthenticationType: Unspecified
Tue Oct 14 12:49:17 GMT+10:00 2025 [AUTHENTICATION] Received ArcGIS Challenge: https://arcgis.com/sharing/rest/portals/self
Tue Oct 14 12:49:14 GMT+10:00 2025 [AUTHENTICATION] OAuthConfig -- redirectingTo: arcgis-fieldmaps://auth tokenExpiration: -1 tokenExchange: 1440
Tue Oct 14 12:49:14 GMT+10:00 2025 [AUTHENTICATION] Removing Handler: Cancel Auth Handler: Block All Challenges
Tue Oct 14 12:49:14 GMT+10:00 2025 [AUTHENTICATION] Clearing OAuthConfigurations
Tue Oct 14 12:49:13 GMT+10:00 2025 [AUTHENTICATION] User signed out
Tue Oct 14 12:49:13 GMT+10:00 2025 [AUTHENTICATION] Removing Handler: Sign in required Challenge Handler
Tue Oct 14 12:49:12 GMT+10:00 2025 [AUTHENTICATION] Adding Handler: Cancel Auth Handler: Block All Challenges
Tue Oct 14 12:35:49 GMT+10:00 2025 [APP LIFECYCLE] Main Activity received new intent
Tue Oct 14 12:16:44 GMT+10:00 2025 [PORTAL] URL: https://arcgis.com Mode: AGOL Version: 2025.2.0
Tue Oct 14 12:16:41 GMT+10:00 2025 [AUTHENTICATION] Handler: Sign in required Challenge Handler already in chain
Tue Oct 14 12:16:41 GMT+10:00 2025 [AUTHENTICATION] Adding Handler: Sign in required Challenge Handler
Tue Oct 14 12:16:41 GMT+10:00 2025 [DEVICE] Build.VERSION.RELEASE 11
Tue Oct 14 12:16:41 GMT+10:00 2025 [DEVICE] App Version: 25.2.2 (build 2488)
Tue Oct 14 12:16:41 GMT+10:00 2025 [DEVICE] Build.VERSION.SDK_INT 30
Tue Oct 14 12:16:41 GMT+10:00 2025 [DEVICE] Build.MODEL SM-T545
Tue Oct 14 12:16:41 GMT+10:00 2025 [DEVICE] Build.MANUFACTURER samsung
Tue Oct 14 09:11:19 GMT+10:00 2025 [APP LIFECYCLE] Main Activity destroyed
Tue Oct 14 09:08:58 GMT+10:00 2025 [APP LIFECYCLE] Main Activity received new intent
Tue Oct 14 08:33:02 GMT+10:00 2025 [TASKS] TasksCapability: updateCacheFromService failed: Unable to resolve host "arcgis.com": No address associated with hostname
Tue Oct 14 08:33:00 GMT+10:00 2025 [TASKS] Failed to query counts: Unable to resolve host "arcgis.com": No address associated with hostname
Tue Oct 14 05:54:52 GMT+10:00 2025 [TASKS] TasksCapability: updateCacheFromService failed: Unable to resolve host "arcgis.com": No address associated with hostname
Tue Oct 14 05:49:32 GMT+10:00 2025 [TASKS] Failed to query counts: Unable to resolve host "arcgis.com": No address associated with hostname
Mon Oct 13 14:32:15 GMT+10:00 2025 [AUTHENTICATION] Removing Handler: Cancel Auth Handler: Load Map Items
Mon Oct 13 14:32:15 GMT+10:00 2025 [TASKS] Created tasks capability
Cheers,
Chris
