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Fieldmaps: Offline Areas not visible

105
1
Wednesday
JenniferTennant
New Contributor

Since the October 2025 update, my offline areas completely disappeared. I can only click on the online version. However they show up if I try to download a new offline area, or if I am truly without service or wifi. I have to put it in airplane mode and force close the app multiple times to see them. This is extremely disruptive for multiple reasons. I cannot sync my edits without putting it in airplane mode! If I am in bad service but have one bar, it tried to connect to the online one but won't load. I also lost edits once because I opened the online one, went to the field, didn't realize I still had the online one open, collected data, then lost it because it wasn't connected to the internet. The super odd part is that it only occurs with some maps and not others. I did not change anything to any of my maps to cause this to occur. This update has so many awful bugs and so many awful intentional changes. please revert to previous version!

I use both a phone with cell service and a tablet without cell service. This problem occurs mostly with my phone but I have also experienced it when my tablet is connected to wifi. 

1 Reply
MikeEtterGIS
Emerging Contributor

I am working on moving away from pre-defined offline map areas and starting to train field users to create their own offline area. One of the reasons is the issue you describe where your pre-defined offline map area doesn't show up unless you initiate the process for creating a new one.

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