Why only some tpk's show thumbnail in basemap window on windows 10 ArcGIS Explorer

596
0
07-29-2021 04:35 PM
rzufelt
New Contributor

I have sideloaded a mmpk (for operational layers) and some tpk's (for basemap imagery) onto windows 10 Desktop version of Explorer  for offline use. 

For some reason, one of the basemaps will show a thumbnail image, while the others do not. 

Any idea as how to get the preview/thumbnail for ALL tpk's that are sideloaded onto the unit?

 

rzufelt_0-1627601504757.png

Thanks,

 

R_

0 Kudos
0 Replies