Image not showing up in Pop up but did earlier today?

[JamesCucinelli]

So I came up with this crazy new idea to put an image in my popup.

It worked 2 hours ago and now it doesn't.

I'm trying to access a file off of a public facing web site which my company runs.

I tried using images from ESRI and CNN and they work fine.

Could my company's firewall "learn" and block my request to get that image from my servers (I sent a question to the network folks but haven't heard back)?

Does that make any sense?

Anyone have any ideas?

I'm just getting a red x from files residing on my company web site.

Please help. I have a presentation on February 1st.

Thank you in advance,
James Cucinelli

[HarmenKampinga]

I have a similar problem: when adding an url of an image, say from Wikimedia, the image doesn't show up. Also other sites with images aren't supported it seems. Accidentally I got one image working, but...please help! What can be the issue?

[ShellyGill2]

I have a similar problem: when adding an url of an image, say from Wikimedia, the image doesn't show up.

I think a common problem displaying images is that unsupported image types are included - Explorer Online supports JPEG and PNG images - are all your images in these formats?

[ShellyGill2]

And we have SSL.

The Silverlight runtime does not support mixed-mode content (e.g. mixing HTTP and HTTPS content), so Explorer Online cant show images accessed over HTTPS - could that be your issue? (doesn't really explain why they worked initially, unless your server was serving the images over HTTP previously, and then that changed).

(Let me know if you're using Explorer Online as part of the beta program for ArcGIS for Organizations, as the situation may be slightly different depending on what options your organisation has set).

[HarmenKampinga]

The Silverlight runtime does not support mixed-mode content (e.g. mixing HTTP and HTTPS content), so Explorer Online cant show images accessed over HTTPS - could that be your issue? (doesn't really explain why they worked initially, unless your server was serving the images over HTTP previously, and then that changed).

(Let me know if you're using Explorer Online as part of the beta program for ArcGIS for Organizations, as the situation may be slightly different depending on what options your organisation has set).

Thank you all.
I simply removed the 's' from the https and reloaded the Topographic basemap and for most images this solution seems the way...
But I don't know why I was in HTTPS mode...: what are therefore the advantages of working in HTTPS mode when just creating an online map in Explorer Online?

best,
Harmen

[ShellyGill2]

I simply removed the 's' from the https and reloaded the Topographic basemap and for most images this solution seems the way...
But I don't know why I was in HTTPS mode...

The topographic basemap itself does not have any images in it, it's just a map service, and would be accessed over HTTP if you used the default Esri basemap. If you had images somewhere in your map that were being accessed over HTTPS (for example they could be images in popups, but could also be tiles that are part of a map service), then I guess that either yourself or whoever created the map must have used HTTPS URLs to add the data / images that you were having problems with. Maybe you had a reference to an image or a service and pasted that in, and that began with HTTPS?

what are therefore the advantages of working in HTTPS mode when just creating an online map in Explorer Online?

HTTPS is a secure version of HTTP, but we dont support using the standard Explorer Online in this way, so you shouldnt add any data that's HTTPS, as it may not be displayed correctly.
(If you are part of the ArcGIS 10.1 beta program, using ArcGIS for Organizations, then HTTPS access can be turned on for an organization, in which case all images  must be accessed over HTTPS. This is not available outside of the beta program).

[AhmadKhan]

Yes, I have faced same issue that image not showing in popup of arc gis explorer. However, this issue has been solved by uncheck SSL Security in ARC GIS ONLINE.