error message trying to open map in explorer for AGOL

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08-18-2014 06:33 AM
ErikBlake
Occasional Contributor III

I am trying to use the Explorer for ArcGIS online. when I try to open my maps I get this message "Unsupported webmap version number (2.0)" I am new to the ArcGIS explorer online so not sure what this means. any help would be great.

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2 Replies
Sarah_Freeman
New Contributor

Did you ever find a solution for this? I'm having the same trouble while working in Chrome. I've tried following the solutions involving cleaning out temporary internet files & caches, but I'm still having trouble.

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MarkBockenhauer
Esri Regular Contributor

Erik and Sarah,

Explorer Online - ArcGIS Explorer Online

Is no longer maintained.  As a result it does not support reading new maps created with ArcGIS online map authoring. http://www.arcgis.com/home/webmap/viewer.html?useExisting=1

Mark

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