Bug? - Map Tools not available after switching View/Section

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10-21-2020 08:16 PM
New Contributor III

Hello,

I found an issue which is quite annoying for me. Maybe there is an easy fix for that?

The problem is, if I switch the view/section from one to another, all the map tools (search, basemap, navigation,...) disappear and are not available anymore.

However, this happens ONLY if I define a map action (Extent Changes - Zoom to). So, it works fine if no map actions are setup..

First initial view is fine:

But changing view results in:

Also: Very interestingly, this does not happen in the Live View.

This is my setup:

for all maps:

Cheers,

Marco

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New Contributor III

Just discovered that, it works also in draft mode.

So it's just not working when published.

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Esri Regular Contributor

Hi Marco,

I just tried to reproduce and I couldn't. Can you share your experience with me? My username is dmart.

Thanks,


David

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New Contributor III

Thanks, I have sent you the invite.

The behavior is a little bit inconsistent. So for instance, I could start the Experience and go to view #2 which has then the issue with no map tools showing. All the other views are working fine. When I refresh the Experience, #2 might work this time, but some of the other don't.

I tested on Firefox and Chrome. None of them show any issues in the console.

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New Contributor III

sorry to be a pain, but I just discovered another odd behaviour.

I have added another service to the web map, this time from a different server (10.6.1). This service had limited access, and therefore I was asked to signing. After signing, however,:

  • none of the map tools were showing, and
  • the map actions (Zoom to) weren't working
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New Contributor III

I have removed the layer from the restricted service, but I'm still experiencing issues:

In case it helps:

  • The maps are build in the classic MapViewer
  • All layers inlcudeng the basemap are from an ArcGIS server 10.5
  • Spatial Reference: 2193
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