Select to view content in your preferred language

Embed Widget fails to load if links are to a different portal than the ExB is built in

88
1
Monday
DougBrowning
MVP Esteemed Contributor

We are seeing that if we build our ExB in AGOL but have links to data in our portal ExB gets confused a lot.

Specifically now we have an issue where our AGOL ExB uses an embed widget - in that embed widget we have a link to a portal resource via AttachementManager.

I see this in dev tools Failed to get item info via app portal url. ArcGISRequestError: CONT_0001: Item does not exist or is inaccessible.

If we make the ExB in Portal this embed widget works just fine.  But we need to use AGOL to get the latest features we need.

Anyone seen this or know a way around it?

I tried adding ?portalUrl= to the end with no luck.

Note we have also seen this with the Analysis widget at times.  It goes into a loop trying to get to the portal and then Chrome starts blocking multiple popups as it will just keep making popups to infinity.

My guess is ExB was not tested to have portal links inside of an AGOL ExB.  We had the same issues with ArcGIS for Excel but they were able to fix it.

Can we get this fixed?

thanks a lot

1 Reply
TonghuiMing
Esri Regular Contributor

@DougBrowning 

ExB Embed widgets have specific authentication URL parameters if they need extra authentication. Is this able to help you with your case?

https://doc.arcgis.com/en/experience-builder/latest/configure-widgets/embed-widget.htm#ESRI_SECTION1... 

0 Kudos