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Your portal does not support publishing web scene layers - Enterprise 11.1

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05-02-2024 08:39 AM
Thomas_Puthusserry
Frequent Contributor

We have multiple Enterprise deployments in version 11.1.

It is possible to share as web layer of 3D multipatch, raster tile layer from a DEM  and elevation layer from DEM in one of such instance. However in an identical deployment, the share as web layer for 3D multipatch fails where as raster and elevation layer from DEM works.

The only option is to create a slpk file and then upload directly to the portal, however the hosted feature service is then not created. 

Any suggestion how to resolve this?

Thomas_Puthusserry_0-1714664280983.png

Thomas

 

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Thomas_Puthusserry
Frequent Contributor

Apparently this was down to some permissions to a folder in gis server for the arcgis service account. This article helped to identify and fix it: https://support.esri.com/en-us/knowledge-base/error-error-001369-failed-to-create-the-service-000016...

The arcgis service account did not seems to have full access to the C:\arcgisserver folder. Once that was granted and restarted the gis server machine it seems the view layer is created.

Thomas_Puthusserry_0-1718207122278.png

 

There was a related issue with creating view layers from hosted feature layers. Apparently these were related issues and that also got fixed.

Thomas

 

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