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spatiotemporal datastores not appearing in Geoevent server after upgrade to 11.3.

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03-07-2025 08:27 AM
KannanSundaresan
Occasional Contributor

when trying to open the hosted services  getting Error: Service 'claims_bds_new' does not exist.
Code: 500

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KannanSundaresan
Occasional Contributor

Thanks! This worked like Charm.

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JakeSkinner
Esri Esteemed Contributor

Yes, you should be able to initiate this from any of the machines and the data will copy to the others.

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9 Replies
JakeSkinner
Esri Esteemed Contributor

@KannanSundaresan this is a known issue.  Take a look at the attached zip file that contains a script and document on how to update the script.

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KannanSundaresan
Occasional Contributor

Thanks! This worked like Charm.

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KannanSundaresan
Occasional Contributor
This fixed the issue. But when you go to manager, input section, the count is not increasing meaning no data getting uploaded to Spatiotemporal datastores.
We tried reinstalling Geoevent and reimporting config file several times.
See below

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KannanSundaresan
Occasional Contributor

@JakeSkinner, thanks for helping with this issue. I have one other question relating to spatiotemporal datastore restore on a totally different machines in a different location. I have 3 machines spatiotemporal datastore in location A. I want to backup the spatiotemporal datastore from here and restore it to 3 different machines in location B. I know first I need to register the backup location in a share drive so both A and B locations can see it. then backup the spatiotemporal datastore in location A using backupdatastore utility. question is when restoring on location B machines, should I first install spatiotemporal datastore on all 3 machines in location B an configure with arcgis server site on location B, then run restoredatastore from the first machine in the spatiotemporal datastore in location B?  is it correct method? or should I not configure the spatiotemporal datastore before running restoredatastore in location B? currently i installed and configured 3 machines in location B. 

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JakeSkinner
Esri Esteemed Contributor

@KannanSundaresan 

Here are the steps to backup/restore your BDS:

1.  Create a share location on disk (i.e. \\ps024533\BDS)
2.  Execute the configurebackuplocation command with the 'register' option.  Ex:
 
configurebackuplocation.bat --location \\ps024533\BDS --store spatiotemporal --operation register --prompt no
 
3.  Create a backup using backupdatastore command.  Ex:
 
backupdatastore bds1 --store spatiotemporal --prompt no
 
4.  Install BDS but do not configure
5.  Unregister your existing BDS Data Store via ArcGIS Server Manager
6.  Restore backup using the following:
 
restoredatastore.bat --target most-recent --store spatiotemporal --server-url ps025666.esri.com --server-admin siteadmin 
--server-password siteadmin --prompt no  --source-loc \\ps024533\BDS --data-dir C:\arcgisdatastore
 
7.  After this restore, the spatiotemporal will be configured 
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KannanSundaresan
Occasional Contributor
Thanks. I have unregistered the spatiotemporal datastore from ArcGIS server manager. But when I run describedatastore on one of the spatiotemporal machines in location B,
I still the machine part of spatiotemporal cluster. Should I go ahead and run removemachine on all 3 of them before doing the restore?
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KannanSundaresan
Occasional Contributor

after removing the contents in arcgisdatastore and restarting datastore, it looks good. all the 3 machines in the cluster  are now unregistered. another follow up question on restoring the spatiotemporal from backup. can I initiate restore from any of the 3 machines in the cluster? if so , after restore, will the data get replicated to all 3 machines? or do i have to add the 2 machines ( configuredatastore) into the cluster after restore is completed?

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JakeSkinner
Esri Esteemed Contributor

Yes, you should be able to initiate this from any of the machines and the data will copy to the others.

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KannanSundaresan
Occasional Contributor

Thanks!

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