Network Diagram Not working with feature service

[RaghavGupta]

Hi

I am able to create network diagram when I am using database connection from enterprise geodatabase. However, When I am adding the service for same it is not able to create the network diagram. the error says " 002930: Failed to create diagram". 

I have checked thoroughly the database is branched version. The diagram template is visible at service rest endpoint. I am trying to create the network diagram at ArcGIS Pro. I have even tried opening the new aprx and then tried but still it didn't work.  

Has anybody faced this before or this is the reported bug in ArcGIS Pro 3.5.3. 

@RobertKrisher , Can you please help here.

Thank You 

Regards

Raghav

[CodyPatterson]

Hey @RaghavGupta 

In the error message, is there anything more with it? If you hit show history or similar? There should be some information that may gleam why this could be happening, also, are there any errors on the Server Manager or Portal logs when this happens?

Cody

[AnneYvonneBlin]

Hello @RaghavGupta 

Indeed, the diagram creation should properly complete whether you are consuming the input network elements via a direct connection or via the related service.

- Did you stop and restart the service after your diagram template configuration, then exit and restart Pro before testing the diagram generation? 
- Also could you please make sure that you are trying to create your test diagram with the exact same input as the one you successfully tested via the direct connection?

Please let us know

Anne-Yvonne