Migrating Scene Services - Object Data Store

[Kristofer]

Hi Team,

We are currently in the process of migrating Scene Services from TileCache to the Object Datastore using the MigrateSceneServices.bat tool. During the analysis mode, the tool reported a total of 428 services as migratable.

We are using 11.4 ArcGIS enterprises

However, when running the tool in execute mode, only 120 services were successfully migrated to the Object Datastore. The remaining services failed with the following error:

ERROR: Failed to migrate layer definition

INFO: Ended: Mon Dec 23 20:34:04 2024

INFO: elapsed time: 2 seconds

Failed to migrate: B_WSL7

Saving current log state

INFO: Successfully migrated: 0 services(s)

ERROR: Failed to migrate: 1 service(s)

All remaining services encountered the same error and were not migrated.

Troubleshooting Steps Taken:

1. Restarted the server and datastore services and re-ran the MigrateSceneServices.bat tool.

   • The result was the same, with the same error for the remaining services.

   • Validated the Object Datastore from the ArcGIS Server Administrative Directory:

     • Navigation: Home > data > items > cloudStores > AGSDataStore_objectstore_oz_3b21sf1 > machines > TSDSPENTDB1.ESRI.CORP > validate

       A Report from the validate tool is attached here for your reference

       Could you please assist in identifying the root cause of the failure for the remaining services and recommend any corrective actions?

       Thanks & Regards,

       Kristofer

[Suleyman-Arslan]

Hello Kristofer,

Did you check the firewall on the server?

Object store needs some additional ports to be opened. You may check below link for required ports.

https://enterprise.arcgis.com/en/data-store/latest/install/windows/ports-used-by-arcgis-data-store.h...

[Kristofer]

Hi @Suleyman-Arslan 

Thanks for the response !!

The Issue is fixed now, I have just start the ArcGIS datastore from the ArcGIS server admin directory  - - Home > data > items > cloudStores > AGSDataStore_objectstore_oz_3b21sf1 > machines > TSDSPENTDB1> START

Thanks & Regards,

Kristofer

[StefanUseldinger]

I also tried restarting the object store and the whole data store without success.

In my case, the necessary firewall rules for opening the data store inbound ports were missing. This solved the problem.