Labels flickering on maps in ArcGIS Enterprise 11.4

[Joshua-Young]

When a map loads in the Map Viewer or Experience Builder several labels will flicker on the map. Sometimes they will stop flickering after a few seconds of the map not moving and other times they just keep flickering. Layers with the flickering labels are feature services from a SQL Server hosted enterprise geodatabase Graphics drivers are up-to-date, and we are on ArcGIS Enterprise 11.4. This is a very distracting issue.

Anyone else experiencing this and know of a fix?

[TheRrrr42]

Same here, multiple laptops with Arc Drivers are seeing flickering on a web map. Non Arc Intel graphics appear to be working just fine.

[W_Kennedy]

Experiencing similar issue here. Cleared cache, changed browsers, updated drivers to no avail. This issue only impacts our newer laptops which have Intel Arc Graphics and Nvidia RTX 2000.

Update: disabling Intel Arc Graphics/Forcing browser to use Nvidia GPU solved the flickering issue for me.

[TimWestern]

I've seen some strange things with recent intel drivers in various apps.   This has me wondering if its a browser issue?

If you are using chrome and seeing this? If you go to the three dots > settings and then click on system, does your machine have graphics acceleration enabled when available?

If its on try disabling it and see if that fixes the issue?

[TheRrrr42]

Turning hardware acceleration off in Chrome does fix the flickering but results in much poorer performance on the application. We also experienced this flickering inside of Edge and Firefox browsers.

[TimWestern]

That is most puzzling.

[W_Kennedy]

Yes. Same here. Disabling hardware acceleration led to severe performance issues with our webmaps. Also, it didn't seem to totally "fix" the issue for us. Instead of the labels flickering, they would slowly fade in. Some still didn't appear at all. We tried various browsers and had the same results. Since forcing Chrome to use our dedicated GPU instead, we've had no issues and increased overall performance.

[Joshua-Young]

Dell just released a new Intel graphics driver today for our laptops and after installing the flickering went away even with hardware acceleration enabled.