Export of Portal repository fails due to missing item folder

[EricJackson1]

We are seeing this error in our DR Tool backup log. 

2019-06-11 20:30:35 ERROR [pool-2-thread-1] com.esri.arcgis.webgis.component.Portal - {"error":{"code":500,"details":null,"message":"Failed to export site. Export of the Portal repository failed. D:\\arcgisportal\\content\\items\\0b2ddccc355247f09bdac514024e9244"}}

The Portal \Content\items folder is indeed missing this folder. 

I manually created a folder with the referenced GUID and the Site Export succeeds.  

Will we have a problem if we ever try to restore from this site export?  Does it make sense that a single missing item folder would break the export?

[JaredYost3]

\\my.share.directory\\fileshare01\\arcgisportal\\content

[JaredYost3]

Path to where content actually resides C:\arcgisportal\content\items

[ErnaldoLumbantobing]

Hi All,

I have the same issue on ArcGIS Portal 10.6.1, however the folder it says doesn't exist, 

/home/gis/arcgis/portal/usr/arcgisportal/content/items/0bc97df7f18945d19d3224e6be3b1ec1  is not the sub directory of the directory. This ArcGIS running on Linux. Need your help guys, thank you

[JonathanQuinn]

Create the 0bc97df7f18945d19d3224e6be3b1ec1 folder within the /home/gis/arcgis/portal/usr/arcgisportal/content/items directory and the export will go through. Do this for any folder that fails.