Error: Portal for ArcGIS does not have a valid license.

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04-05-2017 12:30 PM
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New Contributor III

I'm getting this error when trying to start Portal:

   Portal for ArcGIS does not have a valid license.

I've bounced the license manager and re-authorized the license. 

I'd rather not un-install/re-install if I can avoid it, so . . . thoughts?

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Honored Contributor

What is the version of Portal?

If it is ver. 10.5, you will need authorize a license of the same version. Older license codes/files won't work.

Moreover (I think you know this), the license code for Portal for ArcGIS is different from the code of ArcGIS Server.

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Esri Regular Contributor

Also, ArcGIS Enterprise isn't tied to the ArcGIS Desktop license manager. Do you have a perpetual or term license? It may be that the license has expired. Check down in \\program files (x86)\esri\license10.x\sysgen - there should be a 'keycodes' file. Open it with notepad and the expiration date should be noted.

Was your portal working previously?

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New Contributor III

Version is 10.2.1

We are just now starting to look into Portal, and yes it was working as of a couple of weeks ago.

Expiration in the keycodes file is 15-Oct-2018

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Esri Regular Contributor

OK. I've seen cases where the keycodes file has expired line-items that can cause issues like this. Besides the line for Portal for ArcGIS, are there any other products or extensions that may have expired listed in the keycodes file?

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New Contributor III

Hi All,

I faced the same message using the builder , but after uninstalling it and move with the standalone machine setup it works.