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E911 and portal

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Wednesday
TychoGranville
Frequent Contributor

Hi All,

This is aimed at my fellow little jurisdictions with under 100,000 people (we have ~25k). You big guys can move along.

We have a vendor who has asked that we create and host a geolocator on our Portal. They will access it for their software to use with the CAD. Our GIS staff (two FTE, one of which knows how to deal with Portal) is part of the IS department and provides services to all parts of the jurisdiction except 911 (we don’t maintain any of their data. We send our address updates to be massaged and incorporated into the CAD by (historically) the vendor, but that's it).

Our Portal frequently crashes or is down for at least some sort of maintenance. From random research this seems to be a common thread with my fellow small jurisdictions.

My question is, are any of the rest of you doing something like this? Do you have any live services connected to 911/things that people will die if they crash? (This is excepting those of you who are part of emergency services and specialize in it).

Thanks,

Tycho

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JudithWammack
Regular Contributor

We do monthly address updates. No portal.

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