Do you restart ArcGIS Enterprise monthly?

[MatthewTsui5]

Hi all,

Is it unnecessary to restart ArcGIS Enterprise monthly?

I restart ArcGIS Enterprise monthly to reduce "if" there are problems (memory leak, performance degrading) that I'm not noticing.

We use ArcGIS Enterprise 10.9.1 where components are stored on 2 virtual machines. We have about 200 users and at most, 20,000 requests.

Maybe it's just me where I feel that a "restarted" machine is a better performing machine? I have noticed a greater negative system impact from switching to Map Image Layer to Feature Service.

[ChrisBerryman]

@MatthewTsui5 we reboot our environment once a month, and all the map services are set to recycle at various intervals every 12 hours. Sometimes more often if they are used more. 

[MatthewTsui5]

Hi Chris,

Thanks for your response.

Do you reboot your environment when services are absolutely not working and software updates? Or monthly on a schedule regardless of high or low activity?

I know we likely have completely different environments with different variables

[ChrisBerryman]

We reboot regardless of activity, and they reboot at like 2am when activity is at its lowest.  We average about 1 million requests a day as well being an electric utility. 

[berniejconnors · Accepted solution]

I reboot our servers twice a week on an automated schedule at 1 am.  Our services are public facing and we get about 1 million requests per day.

Bernie.

[MatthewTsui5]

Hi all,

Do you find that performance degrades if you don't restart on monthly basis? 

It sounds that it might be a good compromise of what's happening vs what could happen to automate the restart at a good time for my organization.

[berniejconnors]

We have been doing this for such a long time now, but yes it is preventative maintenance.  We find our system is more stable with fewer unexpected\unexplained interruptions when we reboot our ArcGIS Server VMs twice a week.  We have 3 Windows VMs running ArcGIS Server in a single site.  We reboot server A on Monday, server B on Tuesday, and server C on Wednesday, then repeat.

Bernie.

[NiekGoorman1]

Hi @MatthewTsui5 , I think we currently restart our servers regularly, but we plan to decrease that to be done only occasionally as it's not usually necessary. ArcGIS Server restarts its services every 24 hours anyway. 

As a sidenote, if you're still running 10.9.1 you should be upgrading soon as extended supports ends at the end of november - meaning no more security patches.

[MatthewTsui5]

Hi @NiekGoorman1 Thanks for the reminder. We plan to start that in October.