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Cannot connect to arcgis server  10.1 through arccatalog from my machine

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12-10-2012 10:01 PM
JayDira
Emerging Contributor
Hello,
We installed arcgis server 10.1 on its own server. On the GIS server I am able to connect to the server services through catalog. But, when I go to my local computer and try to connect to the server "http: servername:6080/arcgis" I get a error message: Error Proxy server got bad address from remote server (verify that server is running).
How will I be able to resolve this.
Thanks,
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14 Replies
ChadBenham
Deactivated User
I had the same error message in catalog (proxy server error) though trying to connect to ArcGIS server 10.2 (I would assume 10.1 and 10.2 are similar enough in regards to connections). 

With the help of one the IT security guys in my office we found out the firewall on the server (2008 R2) had been turned on.  Turned it off, everything is connecting now.  This might not solve everyone's connection issues, but it is something to consider.

Hope this helps.
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NidhinKarthikeyan
Honored Contributor
Hi,


I just installed ArcGIS Server 10.2.1 and created a new service and everything works fine. I have 20 services which I had created in ArcGIS Server 10.2. I copied it from ArcGIS Server 10.2 directory (\arcgisserver\directories\arcgisoutput) and pasted it in 10.2.1 directory. Once the folder is transferred to new directory, I'm unable to connect to ArcGIS Server, either through ArcGIS Server manager/ArcCatalog. I receive the following error:
Proxy server got bad address from remote server (verify the server is running)

There is a technical article specific to this:
http://support.esri.com/en/knowledgebase/techarticles/detail/40799

However in my case, I'm not trying to create an administrative connection to older version of ArcGIS Server. I'm just trying to access the old map service which was created in 10.2, after copying it to 10.2.1 directory.


Thanks,
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MarcoBoeringa
MVP Alum
It is probably unrelated, but for what it is worth, there is at least one specific ArcGIS for Server 10.2.1 patch already available with an incomplete issue description:

ArcGIS 10.2.1 for Server Data License Compatibility Patch

I also see one reference in the Help to being unable to login to a Portal website after migration to 10.2.1:

I can't log in to the portal website after installing Portal for ArcGIS 10.2.1. What do I do?

There is also a NIM Bug reference to this proxy error related to having a link to the Geocoding services:

Bug NIM-098003 - ArcMap returns the following error, "Error: Proxy server got a bad address from remote server (verify the server is running)" when trying to connect to the ArcGIS Online Geocoding Service using http://geocode.arcgis.com/ArcGIS/services.

Lastly, I see a "Migration checklist" in the 10.2.1 Server Help for services from before 10.0. While this is not your case, there may be some reminders here of things to check after an upgrade:

Migration checklist

Also see the main page:
What to expect when migrating to ArcGIS 10.2.1 for Server
that actually says:
"ArcGIS 10.2.1 for Server is very similar in architecture and appearance to version 10.2, and can even be applied without uninstalling 10.2. Your services and applications should migrate seamlessly between 10.2 and 10.2.1."

Well... not in your case.
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NidhinKarthikeyan
Honored Contributor
Thanks Marco. I'll install ArcGIS Server 10.2.1 in another machine and will check how it works.
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FilipKrál
Frequent Contributor
Hi, I keep getting that same message when trying to connect to server 10.2 from desktop 10.1 SP1:

'We were unable to connect to: <url>. Error: Proxy server got bad address from remote server (verify the server is running).'

I am using ArcGIS Server authentication tier.
I can establish user connection from desktop 10.1 to http://myserver/arcgis/services
I can establish user, publisher, and administrator connections from desktop 10.2 on myserver to http://myserver/arcgis.

Tried the following with firewall on the server switched off.
Using ip instead of computer name. However, since the name resolves for the user connection it should work for any other connection.
Using servername:6080 and without 6080 in the url - Web Adaptor has been configured and I tried switching 'Enable administrative access to your site through the Web Adaptor' on/off.

Observations:
Local connections from desktop 10.2 on myserver can be established using url with or without the port number.
When such local publisher or administrator connection is established, the url in the connection properties is then always
http://myserver/arcgis/admin (may include :6080)

I am quite sure I didn't set the security to require https; https://myserver:6443/arcgis didn't work anyway.
The help suggests that connections publishing from desktop 10.1 to server 10.2.2 is possible. Is this not the case for server 10.2?
Honestly I don't know what else to try so any hints will be much appreciated.
Filip.
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