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ArcGIS Server 10.1 Post-Installation failing to start

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14
03-27-2013 12:02 PM
RegineDe_Guzman
Emerging Contributor
Hello,

I've installed ArcGIS Server 10.1 on a Linux based VM, it stated it was successful but I then realize that the service failed to start.

I checked the service.log inside "(ArcGIS Home folder)>framework>etc" and got this error:
Tue Mar 26 14:43:27 EDT 2013:Registering and starting log service.
WARNING: Could not connect to Log service. Writing log message to console.
 <Msg time="2013-03-26T14:44:23,444" type="DEBUG" code="9999" source="Admin" process="13200" thread="1" methodName="" machine="" user="" elapsed="">Server machine is not ready for synchronization.</Msg>


And I believe it's because of this that the server failed to start and why I cannot connect to the Manager page.

I have IPTables turned off, and httpd started... and I get nothing... Any help is really appreciated.
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14 Replies
ThomasMontefusco
Deactivated User
There is not a Post Install for 10.1 but the Configure ArcGIS Server account is similar. Did you run that?
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RegineDe_Guzman
Emerging Contributor
Could you point me in that direction? I'm having trouble finding that Config script inside my ArcGIS home folder...
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RegineDe_Guzman
Emerging Contributor
There is not a Post Install for 10.1 but the Configure ArcGIS Server account is similar. Did you run that?


Could you point me in that direction? I'm having trouble finding that Config file inside my ArcGIS home folder...
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BubbaHey
Deactivated User
Check this help link out. It has screenshots too, which is cool.

rcGIS for Server (Linux)
Installing ArcGIS for Server on one machine
http://resources.arcgis.com/en/help/install-guides/arcgis-server-unix/10.1/index.html#/Installing_Ar...
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RegineDe_Guzman
Emerging Contributor
Check this help link out. It has screenshots too, which is cool.

rcGIS for Server (Linux)
Installing ArcGIS for Server on one machine
http://resources.arcgis.com/en/help/install-guides/arcgis-server-unix/10.1/index.html#/Installing_Ar...


I've done these steps already, I'm past this but the thing is the server was supposed to start and it does not start. The browser does not even recognize the port 6080.
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BubbaHey
Deactivated User
I think the Configure ArcGIS Server account wizard is only available in Windows. Try going to /root/arcgis/server (or wherever you put it) and stopping, then starting the Server.

example:  ./stopserver.sh

then   ./startserver.sh
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RegineDe_Guzman
Emerging Contributor
I think the Configure ArcGIS Server account wizard is only available in Windows. Try going to /root/arcgis/server (or wherever you put it) and stopping, then starting the Server.

example:  ./stopserver.sh

then   ./startserver.sh


I've tried this and it does not start the server. Any other ideas?
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ThomasMontefusco
Deactivated User
The install should have created two log files in the root user's home directory.  

./Setup/directory > ArcGISServer_InstallLog.log
./Setup/directory > ArcGISServer_InstalledFeatures.log

Could you post these logs?
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BubbaHey
Deactivated User
I would just uninstall/reinstall. Not worth the effort, but then I'm lazy. LOL
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