ArcGIS for Server and Extensions Patch Notifications with a proxy

[JeffBurton]

Just installed ArcGIS Server 10.3.1 on a windows server with no direct access to the internet.

Testing the 'Check for Updates' tool, have set the proxy connection in the settings for the tool. Tool always fails with 'Network Connection Error'.

Using the proxy to connect to the internet from this machine has been tested successfully with IE.

In fact, when I run the tool, I can see the request for the patches.json file from downloads.esri.com in the squid(proxy server) logs, and I can use that link to dl the patches.json file with IE on the server machine.

Anyone know what else I might check to get this working?

[Anonymous User]

Have you resolved this? I'm getting the same error and I'm in an online environment without even a proxy.

Very frustrating to say the least.

[DavidNahtigal]

Same problem. No proxy, internet connection checked!

Nothing new published on: BUG-000096816: The 'Check for Updates' tool used for software patch..

[Anonymous User]

I think they've fixed this issue with a recent patch for ArcGIS Server 10.3.1