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ArcGIS Enterprise 11.5 Installation on Local Workgroup Machine

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07-01-2025 02:41 AM
JodatAshgarKhan
Emerging Contributor


We have installed ArcGIS 11.5 Portal, Server with two Web Adaptors on local machine and accessing it locally using https://[machinename]/portal, We have generated License file in which, while specifying the Organization URL We have specified[machinename].local/portal as it was required and it was not accepting [machinename]/portal, We are using ArcGIS Developer license, it has ArcGIS Professional Plus User type in it and can be used to work with ArcGIS Pro, So when We are trying to add License from portal while authenticating it gives us following error,
While Authenticating: "An unknown error has occurred. Contact your administrator to check that the license manager is running with valid licenses."
Portal Log: "WARNING Unable to obtain a license for 'username'. Failed to return valid license feature Application: ArcGIS Pro.
As per my understanding there is no license manager (might be running in background) why I am having this error and where I am doing things wrong.
Note: I am using self-singed certificate & the machine is not on any domain.

Thanks & Regards,

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1 Solution

Accepted Solutions
JodatAshgarKhan
Emerging Contributor

Issue was resolved, as i had machine name with portal like https://machinename/portal

So i made following changes,

Un federate ArcGIS Server from Portal
Un-Register Web Adaptor for portal & Server
Uninstall Both Web adaptors
Create New Bindings for IIS and Change Host Name entries as perhttps://enterprise.arcgis.com/en/portal/latest/install/linux/determine-your-organization-s-url.htm like https://dev.machine.com
Install New Web Adaptors with
Register ArcGIS Server and portal with new Adaptors
Federate ArcGIS Server with portal
Generate New Licnse file with new Portal address
Import new License
Then Portal Was provisioning licnese to the ArcGIS Pro User

But If any body know the simple step to generate license for https://machinename/portal i would like to know,

Thanks, Jack, for your Input.


Thanks & Regards,
Jodat Asghar.

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4 Replies
JakeSkinner
Esri Esteemed Contributor

Hi @JodatAshgarKhan 

1.  Did you assign a license to the username you are authenticating with?

2.  Can you verify Portal is reading the ArcGIS Pro license by going to https://[machinename]:7443/arcgis/portaladmin > License

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JodatAshgarKhan
Emerging Contributor

Yes, Jack User is Professional Plus, and license are shown as current Registered Member, I think problem is somewhere here, "We have specified[machinename].local/portal as it was required and it was not accepting [machinename]/portal" 

JodatAshgarKhan_0-1751367323914.png

JodatAshgarKhan_1-1751367370204.png

 

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JodatAshgarKhan
Emerging Contributor

Issue was resolved, as i had machine name with portal like https://machinename/portal

So i made following changes,

Un federate ArcGIS Server from Portal
Un-Register Web Adaptor for portal & Server
Uninstall Both Web adaptors
Create New Bindings for IIS and Change Host Name entries as perhttps://enterprise.arcgis.com/en/portal/latest/install/linux/determine-your-organization-s-url.htm like https://dev.machine.com
Install New Web Adaptors with
Register ArcGIS Server and portal with new Adaptors
Federate ArcGIS Server with portal
Generate New Licnse file with new Portal address
Import new License
Then Portal Was provisioning licnese to the ArcGIS Pro User

But If any body know the simple step to generate license for https://machinename/portal i would like to know,

Thanks, Jack, for your Input.


Thanks & Regards,
Jodat Asghar.

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TapanDhar1
Esri Contributor

Hi @JodatAshgarKhan ,

I was also faced this issue in license ArcGIS Pro 3.5 with Enterprise 11.5 named license.

Root cause of my issue.

1. The portal web adaptor has been configured with two URLs (one private and another public)

2. By  Unregister Web Adaptor of the private uls has fixed the issue.

3. Alternatively, you can register other URLs with the web adaptor post registering the primary URL (URL used for ArcGIS pro license).

Thank you!!