Select to view content in your preferred language

ArcGIS Enterprise 11.3 backupdatastore utility fails

306
1
Jump to solution
09-05-2025 12:50 PM
rmcooper_wcpss
Occasional Contributor

In preparation for our upgrade to 11.5, I am attempting to manually run a backup of our relational datastore for ArcGIS Enterprise 11.3. I run the command:

$ datastore/tools/backupdatastore.sh --store relational --prompt yes

I am prompted:

You are attempting to back up the data store. This process could take a long time, depending on the size of your data. Please do not interrupt the process once it has started.

Do you want to continue (Yes or No)?

I answer yes and press Enter. However, when the utility continues, I get the following error:

Error encountered: Machine '<datastore URL>:2443/arcgis/datastoreadmin' returned an error. 'Cannot invoke "com.esri.arcgis.datastore.model.rabbitmq.QueueStoreConfiguration.toString()" because "input" is null'

I am following the guidance provided in Manage ArcGIS Data Store Backups for ArcGIS Enterprise 11.3 on Linux.

I have validated the Data Store in Server Manager and everything seems to be running fine in feature services sourcing from this Data Store.

Changing the --prompt value to no has the same outcome

Has anyone else run into this issue or have any suggestions on how to move past this error?

0 Kudos
1 Solution

Accepted Solutions
Leena_Abdulqader
Frequent Contributor

Hi @rmcooper_wcpss,

Are you able to validate your Data store from the admin interface? Any errors?

I saw this it might be helpful https://support.esri.com/en-us/knowledge-base/error-arcgis-data-store-cannot-invoke-com-esri-arcgis-...

 

 

View solution in original post

1 Reply
Leena_Abdulqader
Frequent Contributor

Hi @rmcooper_wcpss,

Are you able to validate your Data store from the admin interface? Any errors?

I saw this it might be helpful https://support.esri.com/en-us/knowledge-base/error-arcgis-data-store-cannot-invoke-com-esri-arcgis-...