After upgrade ArcGIS Enterprise for Portal from 10.8 to 10.8.1

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07-30-2020 07:54 AM
GerPha1
New Contributor II

There a mysterious user (admin??????) created inside Portal and it can't be remove. Is this normal or did something happen during upgrade process that require the account to be create? 

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JonathanQuinn
Esri Frequent Contributor

Apologies, I mispoke and updated my initial comment. You can reindex the portal and it should go away.

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JonathanQuinn
Esri Frequent Contributor

You can delete that account. It's created to do some intermediary work during the upgrade and was leftover in the index as an oversight. Run a user reindex via the Portal Administrator Directory and that will get rid of the user.

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GerPha1
New Contributor II

Jonathan,

I used the portal admin account that was created during installation process to delete but got this error message "You do not have permission to access this resource."  I check at the portal admin interface and the account "admin695930" does not exist there. Is there any other way to remove this unwanted account?

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JonathanQuinn
Esri Frequent Contributor

Apologies, I mispoke and updated my initial comment. You can reindex the portal and it should go away.

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GerPha1
New Contributor II

Thanks Jonathan that works.

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