I watched Esri's printing services videos on youtube. I accomplished creating the same layout and report using their web map. I can get the map and report of sample data. However, when I try to do this using my layout and report it doesn't produce a report. The layout is O.K. but not report. Additionally, when I make any changes in the report or try it on my own map, I can produce a layout but the report does not come.
How can I solve this?