Printing Services in ArcGIS- Print and Report

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a month ago
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I watched Esri's printing services videos on youtube. I accomplished creating the same layout and report using their web map. I can get the map and report of sample data. However, when I try to do this using my layout and report it doesn't produce a report. The layout is O.K. but not report. Additionally, when I make any changes in the report or try it on my own map, I can produce a layout but the report does not come.

How can I solve this?

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