network route service not working in web app

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01-31-2020 04:44 AM
NitaHester
New Contributor II

I have a network analyst route service in my Enterprise Portal.  I am using it in the My Government Services web app.  The directions portion of the widget just hangs.  I did work in the past.  I republished the route service, tested it in ArcDesktop and it works there.  Since it is the route service identified in Portal Utility Services I tried it in a web map and it does not work there.

Any suggestions.

Any assistance would be greatly appreciated.

Nita Hester, City of North Port, FL GIS Administrator

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