Why are published time-enabled services off by 1 hour?

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03-01-2017 04:50 AM
AdamRepsher
Regular Contributor

Hello,

I am attempting to publish a time enabled Map Image Layer into Portal for ArcGIS from ArcGIS Pro‌.  I am referencing data published in an SDE.  It publishes fine, and the resulting layer can be added to a Web Map with the time slider immediately available.  When I look at the attributes of the service, the times have been adjusted plus one hour.  Why does this happen and how can I fix it?

Thank you,

--Adam

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3 Replies
JonathanQuinn
Esri Frequent Contributor

Your browser is converting the time values to UTC, I believe.  Take a look at a few of these links as they may provide some guidance:

Specify TimeZone for popups/attributes in arcgisonline maps 

Troubleshoot—ArcGIS Online Help | ArcGIS 

Editor tracking for feature services—Documentation | ArcGIS Enterprise 

Set map service properties—Documentation | ArcGIS Enterprise 

The general idea is that the data is stored in local time, but the browser is converting to UTC so you'll see that discrepancy.

AdamRepsher
Regular Contributor

Hi Jonathan,

I don't think that this is the case, as it would then be five hours off.  I'll get those articles read though.  Thanks for the help!

--Adam

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AdamRepsher
Regular Contributor

Hi again Jonathan,

Through one of those links, I quickly realized that I needed to define the time zone (and daylight savings adjustment) for the data layer within ArcGIS Pro before publishing it as a Web Layer.  I just have to make sure that I am applying daylight savings for the given dataset if required - AND - make sure that no datasets span through a transition into or out of daylight savings time!  This fixes everything.

Thank you for the help!

--Adam