Hi all
We have a working highly available Enterprise portal 10.9 in windows federated with ArcGIS Server. We are in the process of upgrading this to 11.1 and following steps outlined by @MichailMarinakis here: https://community.esri.com/t5/arcgis-enterprise-portal-questions/upgrade-high-available-portal-from-...
Installed Portal for ArcGIS in both primary and secondary VMs and then started the upgrade process in primary vm. Out of 8 steps, it failed at step 3 with an error: Failed to import data to the content directory correctly, Unable to unzip portal content.
One of the reasons is that
In the current deployment, the portal contents and server directories including the config-store are stored in a storage account in Azure, not in the dedicated fileshare Virtual Machine. These contents are now copied over to the fileshare VM.
Then followed the steps below:
In the portaladmin, the folder path is updated from the current one:
storeaccountname.file.core.windows.net\\agsfileshare\\testenv\\portal\\content
to \\\\vm-fileshare\\agsfileshare\\testenv\\portal\\content using the REST api, and that updated. Portal restarted and working fine.
To update the directories used by ArcGIS Server , I followed the steps here
Only the cache and output folders I could update. Couldn't update the Jobs and config-store.
arcgis service account is a local account in the portal / server VMs and the windows services in these VMs are run by that user.
Does anyone have a similar issue or experience? Any help would be appreciated !
@JonathanQuinn any suggestion?
