unable to see publish option for scene layer package in ArcGIS Enterprise portal 10.6.1

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05-19-2020 07:32 AM
divyabathina
New Contributor III

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4 Replies
Andrew--Johnson
Esri Contributor

Hi,

Is this a building scene layer? If so, building scene layers are not supported until portal 10.7.

thanks,

Andrew

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divyabathina
New Contributor III

Hi Andrew,

it's not building  scene layer. It working fine when I publish it to AGOL. but I what it in portal

I have tried to publish directly from ArcGIS Pro . I get below error. 

Error - ERROR 999999: Something unexpected caused the tool to fail. Please refer to the error help for potential solutions, or contact Esri Technical Support http://esriurl.com/support.
Error - Failed to execute (Manage Scene Cache).
Informative - Failed at Tuesday, May 19, 2020 2:48:25 PM (Elapsed Time: 11.33 seconds)
Error - Failed.

Thank you

Divya

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Andrew--Johnson
Esri Contributor

Hi,

To get the quickest resolution I would recommend reaching out to technical support. It appears to be an issue with the Tile Cache data store which a support analyst will be able to diagnose and resolve over phone/screenshare session.

thanks,

Andrew

divyabathina
New Contributor III

Hi Andrew,

Thank you. I will contact the support team

Kind Regards,

Divya

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