Select to view content in your preferred language

Portal Services Down After System Reboot

302
1
Jump to solution
10-26-2025 09:54 AM
Labels (1)
TalluruRangaVital1
Emerging Contributor

Hi,

I am getting below error message after system Reboot.

Error: “Portal for ArcGIS cannot connect to its content store.”

Please help on the above query.

0 Kudos
1 Solution

Accepted Solutions
VenkataKondepati
Regular Contributor

@TalluruRangaVital1 

Please check following details.
Use fully qualified domain names (FQDN).
Ensure both Portal and Server trust each other’s SSL certificates.
Access ArcGIS Server admin endpoint (https://server.domain.com:6443/arcgis/admin) directly to verify it’s reachable.
Update C:\Windows\System32\drivers\etc\hosts if needed for internal resolution.

 

Regards,

Venkat

 

View solution in original post

1 Reply
VenkataKondepati
Regular Contributor

@TalluruRangaVital1 

Please check following details.
Use fully qualified domain names (FQDN).
Ensure both Portal and Server trust each other’s SSL certificates.
Access ArcGIS Server admin endpoint (https://server.domain.com:6443/arcgis/admin) directly to verify it’s reachable.
Update C:\Windows\System32\drivers\etc\hosts if needed for internal resolution.

 

Regards,

Venkat