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Portal content disappeared

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08-13-2019 01:54 AM
AlexPleyer
Occasional Contributor

Hi,

we have a Portal installed which we updated a few weeks ago to 10.7. Last week without changing anything, suddenly all the content from each user disappeared displaying in the content section:

We did a search behind the scenes and there are no severe messages in the logs. The index is in sync. The content/webmaps are still there if you know the ID. 

EDIT:

When using the search REST API from Portal we get results when we leave the 'sortField'-Parameter emtpy. When anything is set in the 'sortField' like modified or created, the result is always null.

Any idea why?

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10 Replies
HenryLindemann
Esri Contributor

Hi @AlexPleyer, did you upgrade to 10.7 or 10.7.1, if you re-index can you confirm that the index goes to 0 then counts up ? in pre 10.7.1 the index broke every now and then.

How To: Manually rebuild the index in Portal for ArcGIS (esri.com)

 

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