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Imagery Layer not loading onto Web Map after building overviews

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11-21-2024 04:49 AM
sophered
Regular Contributor

Hello!!! After finally successfully creating a mosaic dataset and properly registering the data source so that it can be uploaded as an image service, I noticed that the images would only be viewable at a very close scale. I used the "Build Overviews" tool in ArcGIS Pro to help with this issue BUT now after republishing, I'm running into this error whenever I try to view the layer in a web map in portal.

sophered_1-1732193036624.png

I'm wondering if there are any other solutions to this issue, possibly removing the overviews and using caching instead? I'm very inexperienced with tile caching so I'm unsure of the benefits/disadvantages of using that method instead. Here's some background: These images are scanned maps and I have around 1500 of them to add to the mosaic dataset. I need to be able to incorporate the web map in an application that allows users to search/query the images by certain attributes, but I've been getting caught up with setting up the mosaic dataset and now incorporating it into a web map. Any help + documentation is very much appreciated!

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12 Replies
MichaelVolz
Esteemed Contributor

Did you register the unc path with image server as it will need to read the raw imagery and overview from there?

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sophered
Regular Contributor

Really appreciating the help on this. I used a folder datastore to register that particular folder with the server, and used unc paths for that. However, I registered it with the server not an image server. How would I go about registering the path with the image server as opposed to the usual server that I use to register map image services, etc.?

sophered_0-1732544413224.png

i looked through the logs on our server and saw these errors, if that helps.

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MichaelVolz
Esteemed Contributor

You should have a separate Server Manager for Image Server role compared to your standard ArcGIS Server role.

You would have your web adaptor setup to differentiate the 2 server environments.

In my environment I have https://"DNS Alias"/server/manager for standard services

I have https://"DNS Alias"/image/manager.  You might also be able to use machine name https://"Machine name:6443/argis/manager" to access your Image Server manager.  Port might be 7443 if that does not work.

The web adaptor is setup to know how to route the REST service calls to the appropriate server.

When you get access to your Image Server Manager, you can then register the UNC path to raw imagery and overviews and then the error messages would hopefully go away.

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