Errros when trying to add specific services to Portal

10804
13
09-29-2014 07:14 PM
DownerNew_Zealand
New Contributor III

Hi,

I am having difficulty adding specific external services to my installation of Portal. Any insight would be greatly appreciated.

Attempting to add http://geo.weather.gc.ca/geomet/?lang=E&SERVICE=WMS&REQUEST=GetCapabilities

either as an item or directly to the map produces this error:

"Service '' does not exist or is inaccessible."

The following GeoRSS (http://www.geonet.org.nz/quakes/services/all.rss) produces this:

"The GeoRSS, http://www.geonet.org.nz/quakes/services/all.rss, cannot be added to the map. It is either not available or you have entered an invalid URL for the type of layer you want to reference."

These are just two examples of the many I am encountering. I cant seem to find a pattern to which ones work and which do not. I've confirmed these services are working by successfully adding them to AGOL.

Diving a bit deeper, I find that the portal logs claim that the connections are timing out.

Sep 30, 2014 12:52:24 PM com.esri.gw.proxy.ProxyServlet service

SEVERE: Proxying request to: http://geo.weather.gc.ca/geomet/?lang=E&SERVICE=WMS&REQUEST=GetCapabilities failed: Connection timed out: connect

Sep 30, 2014 12:57:07 PM com.esri.gw.proxy.ProxyServlet service

SEVERE: Proxying request to: http://geo.weather.gc.ca/geomet/?lang=E&SERVICE=WMS&REQUEST=GetCapabilities failed: Connection timed out: connect

Sep 30, 2014 1:19:00 PM com.esri.gw.proxy.ProxyServlet service

SEVERE: Proxying request to: http://geo.weather.gc.ca/geomet/?lang=E&SERVICE=WMS&REQUEST=GetCapabilities failed: Connection timed out: connect

Sep 30, 2014 1:22:53 PM com.esri.gw.proxy.ProxyServlet service

SEVERE: Proxying request to: http://geo.weather.gc.ca/geomet/?lang=E&SERVICE=WMS&REQUEST=GetCapabilities failed: Connection timed out: connect

Sep 30, 2014 1:33:06 PM com.esri.gw.proxy.ProxyServlet service

SEVERE: Proxying request to: http://geo.weather.gc.ca/geomet/?lang=E&SERVICE=WMS&REQUEST=GetCapabilities failed: Connection timed out: connect

Sep 30, 2014 2:17:32 PM com.esri.gw.proxy.ProxyServlet service

SEVERE: Proxying request to: http://www.geonet.org.nz/quakes/services/all.rss?SERVICE=WMS&REQUEST=GetCapabilities failed: Connection timed out: connect

Sep 30, 2014 2:18:36 PM com.esri.gw.proxy.ProxyServlet service

SEVERE: Proxying request to: http://geo.weather.gc.ca/geomet/?lang=E&SERVICE=WMS&REQUEST=GetCapabilities failed: Connection timed out: connect

Sep 30, 2014 2:25:36 PM com.esri.gw.proxy.ProxyServlet service

SEVERE: Proxying request to: http://geo.weather.gc.ca/geomet/?lang=E&SERVICE=WMS&REQUEST=GetCapabilities failed: Connection timed out: connect

Any ideas?

By the way, My Portal and Server are 10.2.2

0 Kudos
13 Replies
HemantAngarkar2
Occasional Contributor

Hi Susan,

I am facing exact same issue, could you share your findings that you used to resolve this issue?

Thanks in advance!

Hemant

0 Kudos
ThomasColson
MVP Frequent Contributor

Have there been any updates from Esri on this? In todays "the sky is falling" security environment, unchecking the "Require SSL" is not an option, yet we have a requirement to load non-SSL map services with our own SSL services. Likewise, telling users how to circumvent the "mixed content" warnings is not a good idea either. Certainly there must be some sort of proxy configuration that can act as a work-around? Can't imagine Esri put Portal 10.3.1 into production knowing this limitation.

0 Kudos
by Anonymous User
Not applicable

Hi,

I tried to add http://geo.weather.gc.ca/geomet/?lang=E&SERVICE=WMS  to a New empty map i Portal 10.2.2 and that worked fine. (Removed the getcapabilities part of url).

My Portal is setup to only Accept HTTPS, but it normally works ¨with https layers as well (just accept a couple of complaints).

Regards,

Lars Petter

0 Kudos
DownerNew_Zealand
New Contributor III

For anyone still following this, some of our issues seems to have been resolved after upgrading our portal to 10.3.1. The original problem could have stemmed from projection incompatibilities of the services and the basemap (although there was no indication of this to be the case from any of the error msgs).

Adding http://geo.weather.gc.ca/geomet/?lang=E&SERVICE=WMS&REQUEST=GetCapabilities​ now will change to a basemap to match and give an compatibility warning when trying to change to another basemap.

0 Kudos