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Create license file for 10.8.1

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03-31-2023 07:09 AM
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NathanShaub
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New Contributor II
‎03-31-2023 07:09 AM

Hi there,

I'm trying to create a license file from My ESRI for my 10.8.1 ArcGIS Portal, but unfortunately only 10.9 and 11.0 are included. Has anyone found a way to generate a 10.8.1 license file?

NathanShaub_0-1680271727057.png

Thanks!

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ReeseFacendini
by Esri Regular Contributor
Esri Regular Contributor
‎03-31-2023 07:16 AM

Contact your MyEsri Customer Service Rep, and verify that your organization is licensed for Enterprise 10.8.1. 

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ReeseFacendini
by Esri Regular Contributor
Esri Regular Contributor
‎03-31-2023 07:16 AM

Contact your MyEsri Customer Service Rep, and verify that your organization is licensed for Enterprise 10.8.1. 

JeremyWarren
by
New Contributor
‎03-31-2023 07:33 AM
We had to go through Esri support and have them send steps to reset the license source files. And they said they could do this because we already had a demo site live under 10.8.1 and we needed access to it through Portal. Still working out some kinks in the chain, but this is what we’ve been solving too.
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NathanShaub
by
New Contributor II
‎03-31-2023 07:56 AM

Thanks everyone! We contacted our ESRI Customer Service Rep and they had to make 10.8.1 available to us in the License ESRI Products tool. Once this was done, everything went smoothly!