Arcgis Portal

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03-08-2015 07:21 PM
JosephPack1
New Contributor II

I installed portal and Web Adaptor (both java and IIS...) and everytime I run portal on my local it goes to a blank webpage

I try to go to portal and a page loads that said its a certificate issue, I installed the certificate and now it just loads a blank page...

any help would be much appreciated.

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14 Replies
ThomasPitchford
New Contributor II

We finally got ours online. When we configured Portal in our Web Adaptor it didn't have a fully qualified domain name, instead it was something like http://webserver/arcgis/home instead of http://webserver.domain.com/arcgis/home. The /arcgis is the virtual director for the Web Adaptor, this is customizable during installation and may be different.

To fix, we went to the portal admin at http://webserver/arcgis/portaladmin. Login using the admin account you created for the ArcGIS Portal. Click SYSTEM > WEB ADAPTORS. There you should see your Web Adaptor, click the name of your Web Adaptor. You will see the adaptor configuration.

To change it, go to the address bar and append /edit to the end of the URL. The URL should look something like the following:

http://webserver/arcgis/portaladmin/system/webadaptors/9d99e510-1f58-1221-9ffe-6b5br1b6bd7c/edit

We opted to change ours from http://webserver/arcgis to http://192.168.1.10/arcgis

Like I said, this worked for us. I hope it helps you.

JosephPack1
New Contributor II

I just want to say thank you to everyone that has posted so far, your input has been truly appreciated.

so far I uninstalled portal and web-adaptor, and I am going to give it another go,

I will let you know as soon as I am up and running.

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JosephPack1
New Contributor II

Hey Thomas,

thanks for your suggestions, I currently get to this page,

but when I create a new site, it points me to this

I am not sure what the issue is, I have authorized portal, etc...

if you have any suggestions let me know,

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ThomasPitchford
New Contributor II

My only suggestion would be to look at the URL string. We were getting the 400/Bad Request error as well until we modified the adaptor URL from my post above to point to the IP address instead of the name.

There is a chance this could be a certificate issue on your IIS server.

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Kuo-HsinTsou
New Contributor

You should download the last version  "Portal for ArcGIS" in my.esri.

Portal_for_ArcGIS_Windows_103_144656.exe

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