ArcGIS Not Working

193
2
08-01-2021 08:22 AM
IzGroceman
New Contributor

https://www.screencast.com/t/MjUPJovf

 

Above is a 3min video showing the issues I am having.

Any input would be appreciated.

As of this time, ArcGIS Earth is not functional.

Thanks in advance

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2 Replies
Bing_AnChen
Esri Contributor

Hello @IzGroceman ,

Thank you for contacting us. Your video is  so informative to help us capture the issue. If the data in TOC is not confidential, could you please share your workspace with us via ArcGISEarth_Feedback@esri.com ?  You can export the workspace in the settings like the screenshot posted below.

Bing_AnChen_0-1627962324556.png

 

Thank you.

 

Bing'An

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Willy
by
New Contributor II

Hi @IzGroceman,

I can see there are still "loading/waiting ..."  when the video ends,  it seems the data in the workspace are still loading, and most of the functionalities are only available when the loading workspace is completed. What about waiting a while more? If a while later, no item is loading, and the tools are still disabled, would you mind share your workspace if it is not credential?  

 

Thank you.

Willy Li

 

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