Your account could not be used to authorize ArcGIS Pro because it is an ArcGIS Public Account

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08-15-2020 10:29 AM
BinuAlexander
New Contributor II

I have purchased a personal use license, Does this not include ArcGIS Pro ?  

What is the issue with not being able to open ArcGIS Pro due it being a public account?

Sign-in troubleshooting—ArcGIS Pro | Documentation 

This link is not very helpful.

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JoshBeaton
Esri Regular Contributor

Fantastic! Glad I was able to help.

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saebinnaLee
New Contributor

thanks for your solution Josh. but i can't follow your solution now. how can i access that like screen shots? can you tell me the URL?? cuz i can't find there

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Estephanie_M
New Contributor

Hi Josh,

This was really a helpful information. Thank you for this! I was able to activate mine using with this help. It took me a while to find out why I couldn't log in as I newly bought the license.

Regards,

Stef

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