installation of licence on another computer

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3
05-04-2018 06:52 AM
RaymondBaptiste
New Contributor

I installed arcgis pro on a computer in november last year. The computer crashed. How do I install the software on another computer

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3 Replies
XanderBakker
Esri Esteemed Contributor

What type of licensing are you using (Single Use, Concurrent Use or Named User)?

You are allowed to install ArcGIS Pro in three different computers, so that should not be a problem. 

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RaymondBaptiste
New Contributor

Dear Bakker,

Thanks for your prompt reply. I am using a single use licence. Can you

please guide be on how to reinstall on another computer.

Thanks

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XanderBakker
Esri Esteemed Contributor

Hi Raymond Baptiste , 

Below the process to activate a SU license:

Authorize and start ArcGIS Pro with a Single Use license—ArcGIS Pro | ArcGIS Desktop 

However, since your computer crashed you will most likely not have "returned" the license and there might be a problem to activate the license (if you still have it) on a new computer. Probably best to contact Esri Support and let them see if they need to reset the license so you can activate it on your new computer.