ArcMap splash screen comes up Generating ArcID Module then closes

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11-20-2018 08:45 AM
MostafaElag
New Contributor

When starting ArcMap splash screen comes up Generating ArcID Module then closes with NO error. Installation went fine NO errors.

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3 Replies
AdrianWelsh
MVP Notable Contributor

Mostafa, what happens next? Does ArcMap eventually start up? What version of ArcMap? What kind of computer OS?

tagging ArcGIS Desktop Installation support

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MostafaElag
New Contributor

Windows 10

Nothing happens NO errors just disappears.

Version 10.4.1 and 10.5.1 do the same thing.

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AdrianWelsh
MVP Notable Contributor

Can you try a REPAIR install to see if that might fix this issue?

If not, it might be a good time to contact tech support.

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