ArcMap crashes on MSVCP90.dll with error c0000005

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08-21-2014 06:33 AM
BramHuijsmans
New Contributor

Hello,

 

we're running ArcMap in a Citrix environment (Win2k8r2/XenApp6.5), which was running quite well. But since a few weeks our users get al lot of AppCrashes on ArcMap. The first time on a 'fresh' Ctrix server they can start ArcGis without any problems, but when they close ArcGis and start it again, it crashes on MSVCP90.dll with error c0000005 (Followed by a second message that the application was unable to start correctly). And when that has happend, no one can start ArcMap on that server anymore (same crash).

 

Has anyone seen this before, or has any clue what the cause could be?

 

thanks,

 

with kind regards,

 

Bram Huijsmans

 

140813 Screenshot AppCrash ArcGis.JPG

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BramHuijsmans
New Contributor

I accidently changed the status to "answered", but it isn't.

I can't find any way to change the status back to unanswered.

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