Your account could not be used to authorize ArcGIS Pro because it is an ArcGIS Public Account

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08-15-2020 10:29 AM
BinuAlexander
New Contributor II

I have purchased a personal use license, Does this not include ArcGIS Pro ?  

What is the issue with not being able to open ArcGIS Pro due it being a public account?

Sign-in troubleshooting—ArcGIS Pro | Documentation 

This link is not very helpful.

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21 Replies
curtvprice
MVP Esteemed Contributor

If you have a paid license and do not know how to get set up, you should contact Esri support, not the Esri community, we're just a user community here and can't help you get licensed.  Here's the link to get help http://support.esri.com 

Good luck!

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dankovacs
New Contributor

LOL this solution doesnt work.  I will literally pay more money to fix this and you cant fix it. 

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