Download ArcGIS program onto new laptop computer; where can I get the download
Assuming you mean the Desktop software (you have this posted in the ArcGIS Online space) go to
https://my.esri.com/#/ This where software can be downloaded, you will need to log on using your account, and have permissions for download. If you are the administrator of the account, you should be able to do this. If you do not have persmissions, you will need to talk to you account administrator.
Thank you-issue turned out to be internet connection
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Thank you
Sent from my iPhone
Thank you - issue was internet connection
Sent from my iPhone
Bill, when you get a chance, please mark this as "Assumed Answered" so the thread can be closed.